Responsible Gameplay Policy

AstroBet is committed to protecting our players and promoting responsible gaming through a policy focused on player wellbeing and social responsibility. We believe in partnering with our players to ensure an enjoyable gaming experience while staying mindful of potential risks associated with online gaming.

Introduction

This Responsible Gaming Policy outlines the control tools, information, and resources available to registered AstroBet players.

This Policy is part of the AstroBet Terms and Conditions. All defined terms carry the same meaning as in our Terms and Conditions.

We may update this Policy at any time. Changes will be published on the platform and take immediate effect.

If we make changes that limit your current rights, you'll be notified upon your next visit and must accept the updated Policy before continuing to play. If you disagree with the changes, you should discontinue using the platform.

AstroBet Responsible Gaming Program

Our Responsible Gaming Program focuses on providing players with:

• Tools to make informed gaming decisions
• Resources to prevent problematic gaming behavior

The Program supports players throughout their journey, offering educational resources and control tools to help maintain healthy gaming habits. While we provide these tools and resources, we recognize that ultimately, gaming decisions rest with the individual player.

Gaming Control Tools

Account History – Available through Account Settings

Gameplay History – Viewable on your public profile

• Shows the results of each play

Control Tools – Available by contacting support through the "Contact" form:

• Taking a Break (1 day, 3 days, 7 days, 14 days, or 30 days)
• Self-Exclusion (6 months, 1 year, 3 years, 5 years, or Indefinite)
• Permanent Account Closure

Privacy and Control Enforcement

AstroBet is committed to user privacy. All responsible gaming controls are enforced solely based on your account activity - we do not collect, store, or use any personally identifiable information. Our commitment to privacy means that while we provide robust responsible gaming tools, their implementation is tied exclusively to your account credentials rather than personal data. This allows us to maintain strong player protections while respecting your privacy.

Self-Assessment

If you think your or someone else's online gaming is becoming problematic, consider the self-assessment questions below to evaluate your gaming habits.

Support Organizations

If gaming is negatively impacting your mental health, finances, or relationships, we encourage you to contact these support organizations:

Counseling

Gaming Addicts Anonymous (GAA) - A fellowship supporting recovery from excessive gaming.

Credit Counseling

National Foundation for Credit Counseling (NFCC) - Network of non-profit financial counseling agencies helping people overcome debt.

Note: These organizations are independent support services not affiliated with AstroBet. They do not provide customer support or dispute resolution. For account-related matters, please contact us through our support form.

Education Information on Responsible Gaming

Principles of Gaming

Randomness: Game outcomes are completely random. Results cannot be predicted and are independent of past or future outcomes.

Advantage: Casino-type games are designed with a slight advantage that favors the operator.

Common Misconceptions

• "I'm due for a win" – You cannot predict when you're going to win. All outcomes are random.
• "I always win with my lucky charm and pre-game ritual" – Although they might be fun, charms and rituals don't affect your chances of winning.
• "The longer I play, the more chance I'll win" – Time spent has no effect on your chances of winning.

Tips for Safe Gaming

• Avoid gaming while upset or emotional
• Take frequent breaks during sessions
• Avoid gaming while intoxicated
• Remember that gaming is entertainment, not income
• Only play with money you can afford to lose
• Set a budget and stick to it
• Set time limits before playing
• Understand how games work
• Never let gaming affect your employment, relationships, health or commitments

What is Problem Gaming?

Financial Impact:

• Cannot pay bills
• Borrowing money for expenses
• Risk of eviction
• Loss of assets

Family Impact:

• Strained home environment
• Missing family events
• Disconnection from family

Employment Impact:

• Missing work
• Reduced productivity
• Risk of job loss

Health Impact:

• Anxiety
• Depression
• Isolation
• Increased stress

Warning Signs:

• Gaming beyond your means
• Neglecting bills due to gaming
• Missing work to game
• Frustration when not gaming
• Needing to increase play for same excitement
• Gaming to escape life stress
• Hiding gaming behavior
• Prioritizing gaming over relationships
• Lying about time or money spent
• Borrowing or stealing for gaming
• Depression during or after gaming

Player Protection Policy

Responsible Gaming Guidelines

We advise against using our platform if you:

• Are being treated for or recovering from addiction
• Are under the influence of substances
• Are experiencing financial hardship
• Don't fully understand the games
• Have mental health concerns

All game outcomes are random and independent. Gaming should be viewed as entertainment, not income. Set limits before playing, and never let gaming interfere with your responsibilities or relationships.